Customize reports
Custom reports let Leaders, HR, and managers define the exact pattern they want to monitor, then track matching people continuously.
Open report builder​
Go to Team > Actionable Insights. Then choose:
- Add to build a report from scratch
- Pick from Library to start from templates

Start from templates (fastest path)​
Built-in templates include:
- Rising Stars
- Attrition Risks
- Potential Leaders
You can use them as-is, then adjust filters and thresholds for your team context.
For workspace owners, this is a fast way to compare different reporting lines using the same lens.
Build your own report​
Each report includes:
- report name
- time window: 6M, 1Y, or 2Y
- one or more criteria combined with AND logic
Available criteria fields​
- Feedbacks Received
- Feedbacks Given
- Feedbacks Given with Growth Opportunities
- Sentiment Score
- Goals Score
- Completed Actions Percentage
- Current Level
- Structured 1-1 checkins
- Promotions
Operators and limits​
- operators:
=,>=,>,<=,< - numeric values only
- up to 9 criteria per report
- duplicate criteria pair (same field + same operator) is blocked
- field values are validated by metric range (for example Sentiment/Goals 0-10)
Read results and act​
When you expand a report, you get matching team members for the selected reporting line. Click a person to open their line report details and continue with coaching actions.
If you are a workspace owner and have not selected a lead yet, results will stay empty until a reporting line is selected.
Edit or remove reports​
You can edit name, timeframe, and criteria anytime. You can also delete reports you no longer need.
Non-obvious tuning tips​
- If results are too broad, tighten thresholds first before adding more criteria.
- If results are empty, widen timeframe (for example 6M -> 1Y) or soften one threshold.
- Use one report per decision type (risk, recognition, readiness) to avoid mixed signals.
Plan limits​
On the Community plan, you can keep up to 2 insight reports. On Professional, report creation is not capped by that limit.