Plans and credits
ClarityLoop provides flexible plans to support teams of all sizes, along with a credit system to manage AI-powered functionality. This guide explains the available plans, how credits work, and how usage is tracked.
For an overview of available plans, visit: ClarityLoop Pricing
Available plans
1. Community Plan (Free)
Designed for small teams starting their journey toward a high-performance culture.
Features:
- Up to 10 users.
- 10 credits per user per week for AI-powered actions.
- Integrated feedback, insights, and 1:1s.
- Manual OKR tracking.
- Basic leadership insights.
- Culture essentials, including values and recognition.
Who it's for: Small teams or startups exploring continuous feedback and growth processes.
2. Professional Plan (Custom Pricing)
Built for growing teams that need advanced insights, automation, and unlimited AI capabilities.
Features:
- Unlimited users and unlimited credits.
- Unlimited AI-refined feedback.
- Automated 1:1 actions.
- Advanced leadership insights and cultural metrics.
- Career frameworks for structured growth.
- Priority support.
- SAML-based SSO for streamlined login.
Who it's for: Fast-scaling companies or teams that want to maximize AI-powered feedback, insights, and growth.
Understanding credits
Credits are only relevant for teams on the Community Plan. They mainly manage access to ClarityLoop's AI-powered capabilities.
How credits work:
- Every Community Plan user receives 10 credits per week.
- Credits reset automatically every Monday—unused credits don't roll over.
- Credits are consumed when performing certain actions involving AI or performance insights.
Tip: For small teams, 10 credits per user per week often provide enough capacity for consistent feedback and insights.
Actions that use credits
| Action | Credits Used |
|---|---|
| Generate/Refine feedback with AI | 1 credit |
| Generate OKR recommendations | 1 credit |
| Give feedback | 2 credits |
| Refine announcements with AI | 1 credit |
| Create actions during 1:1s with AI | 1 credit |
| Generating/Refining career frameworks and it's parts with AI | 1 credit |
| Refining values systems with AI | 1 credit |
Examples of credit usage
Scenario 1:
A user gives feedback three times and uses AI to refine two pieces of feedback.
- Giving feedback: 3 × 2 = 6 credits
- Refining feedback: 2 × 1 = 2 credits
- Total: 8 credits (leaving 2 credits for the rest of the week)
Scenario 2:
A user generates 2 OKR recommendations, refines one piece of feedback, and adds two actions during a 1:1 meeting.
- OKR recommendations: 2 × 1 = 2 credits
- Feedback refinement: 1 × 1 = 1 credit
- Actions in 1:1s: 2 × 1 = 2 credits
- Total: 5 credits (leaving 5 credits for the rest of the week)
Tracking credit usage
Workspace owners can monitor credit usage from Workspace Settings > Plans and Credits.
The dashboard shows:
- Total credits consumed across the workspace.
- Individual credit usage per team member.
- Time until next reset.
When credits run out
When users exhaust their weekly credits, they’ll see a message like:
"You've reached your weekly credit limit."
Options if credits run out:
- Wait until next week: Credits reset to 10 per user every Monday.
- Upgrade to the Professional Plan: Unlock unlimited credits for all AI-powered features.
FAQs
Who needs to worry about credits?
Only Community Plan users. Professional Plan users have unlimited access.
What if a team member doesn't use all their credits?
Unused credits don't roll over; they reset to 10 per user each week.
Can we purchase more credits without upgrading?
No. To access unlimited credits, you'll need to switch to the Professional Plan.
Is credit usage workspace-wide or per user?
Credits are per user, ensuring fairness regardless of team size.
Do all AI-powered actions use credits?
Yes, feedback refinement, OKR generation, announcement creation, and 1:1 actions all use credits.
Next steps: