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Responding to surveys

This page covers what respondents see in web and Slack, how progress is handled, and what to do when a survey looks locked or incomplete.

Find surveys assigned to you​

Go to Surveys > Incoming.

From there you can:

  • filter by title
  • filter by quarter range
  • choose whether to include already-responded surveys

Complete a survey in web​

Open a survey and respond in a step flow with Back and Next.

As you move through the survey:

  • required questions must be answered before you can continue
  • your draft progress is saved as you go
  • you can return later if the response window is still open

Survey Response

Write stronger text responses​

For open text responses, you can use refine to improve clarity without changing intent.

You can also attach context links when needed, so your response is easier to interpret and act on.

Survey Answer Calibration

Understand identity behavior at submission​

Identity behavior is controlled by the survey setting:

  • Anonymous: responses are always anonymous
  • Identity optional: you choose anonymous or named when submitting
  • Identity required: your name is included

If identity is optional, you will see the choice in the final submit dialog.

Complete surveys from Slack​

If Slack is connected, assigned surveys can be completed in Slack.

In Slack, respondents can:

  • answer questions in the modal
  • choose Submit now or Save progress for later
  • choose anonymous vs named attribution when identity is optional

What happens after submission​

After a response is shared, survey owners and authorized leaders (including managers with leader access to that survey) may react or comment on responses where visibility rules allow it.

This helps acknowledge feedback and continue the conversation without waiting for the next cycle.

If the survey is anonymous, identity still stays hidden. Reactions/comments apply to the response content, not to a named person.

Why a survey might be read-only​

A survey can appear read-only when:

  • the run is closed
  • the survey was unpublished after send
  • you already submitted your response

If you only see part of a survey, it may be a pulse run with a per-person question limit.

Next steps​