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Concepts

Understanding the core concepts of ClarityLoop will help you get the most out of the platform. ClarityLoop is designed to support continuous performance improvement by embedding feedback, growth conversations, and performance insights into daily work. This guide introduces the main ideas that shape how the platform works and how they connect to your team's everyday activities.

Continuous feedback in daily work​

Feedback is most useful when it’s shared regularly and in context. ClarityLoop makes this easy by allowing feedback to be given and received directly within the tools your team already uses—like Slack, Jira, GitHub, and Confluence. This helps capture important moments as they happen, without adding extra work.

How it works

  • Real-time feedback: Share feedback directly from conversations, code reviews, or tasks.
  • AI assistance: ClarityLoop can help improve feedback by suggesting clearer, more actionable language. So you focus on intent rather than craft of writing feedback.
  • Context from work tools: Attach relevant messages, issues, or code snippets to provide useful context.
  • Insights from feedback: Track patterns in real time, to identify strengths and growth areas over time.
  • Team-wide patterns: Managers can track how feedback flows across teams, spotting strengths and potential areas for coaching.

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1:1 meetings with context​

Regular 1:1 meetings help keep communication open and development ongoing. ClarityLoop makes these meetings easier to prepare for by automatically gathering recent feedback, work updates, and relevant goals.

How it works

  • Agenda preparation: Recent activity, feedback, and ongoing tasks are pulled in to create meeting agendas.
  • Action items: Action points discussed during meetings can be tracked and revisited later.
  • Calendar integrations: Meetings sync with your Calendar (e.g. Google/Microsoft), with updates handled automatically.
  • Manager view: Managers can see past feedback and performance discussions to guide more meaningful conversations.

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Objectives connected to real work and informed by data​

Creating clear, meaningful objectives can be challenging—especially when starting from scratch. It’s not always obvious which metrics matter most or how to define key results that reflect real progress. ClarityLoop helps simplify this process by connecting objectives to everyday work and providing AI-generated recommendations based on patterns in feedback, completed tasks, and past performance. These suggestions serve as a starting point, helping teams move from abstract goals to measurable, relevant outcomes.

How it works

  • AI-powered recommendations: ClarityLoop analyzes work activity, feedback trends, and team insights to suggest potential objectives and key results. These recommendations can help teams get started when goals feel difficult to define.
  • Manual or automatic tracking: Update progress manually or link key results to ongoing tasks. When connected to tools like Jira, progress updates happen automatically as work is completed.
  • Clear visibility: Objectives, alignment and progress are visible to individuals, teams, and leadership.
  • Team-level insights: Managers can view objective progress across individuals and teams to track alignment and identify potential blockers.

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Supporting growth with career frameworks​

Career growth is clearer when people know what’s expected and how they can develop further. ClarityLoop allows teams to define role expectations, core skills, and growth pathways. Feedback & goals are connected to these frameworks, helping guide development discussions.

How it works

  • Customizable frameworks: Create and adjust frameworks to match your organization’s roles.
  • Feedback & Goals linked to skills: Feedback & Goals can be associated with specific skills and behaviors.
  • Growth insights: See how individuals are progressing toward their next role or skill level.
  • Manager tools: Managers can access role-specific growth to support skill development and coach effectively.

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Actionable insights for managers and leaders​

ClarityLoop provides real-time insights to help managers and leaders understand performance patterns, track growth, and make informed decisions. The system analyzes feedback, work activity, and objectives to surface meaningful insights—without relying on time-consuming, year-end reports.

What it provides

  • Insights overview: Explore trends in performance, engagement, and growth across teams.
  • Customizable reports: Generate reports to track key performance indicators and share findings with others.
  • Focus areas: Identify where to invest time and resources to support team development.
  • Value champions: See who consistently demonstrates company values, helping reinforce positive behaviors.
  • Ongoing reviews: Managers get a single, up-to-date view of feedback, objectives, and growth for their direct reports.
  • Strategic views for leaders: Access insights like attrition risks, rising stars, and potential leaders to guide talent development.

These insights are configurable, ensuring that leaders see the information most relevant to their teams while helping them stay proactive about challenges and opportunities.

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Values that guide performance and decisions​

Company values help shape team behaviors, performance expectations, and cultural identity. ClarityLoop makes these values part of everyday work by allowing teams to define, apply, and track core values across feedback, recognition, and performance conversations.

How it works

  • Defining core values: Workspace admins can create a set of company values that reflect desired behaviors and principles.
  • Attaching values to feedback: Team members can associate feedback with one or more values, helping reinforce the behaviors that matter most.
  • Tracking values in action: Over time, ClarityLoop tracks how frequently different values are referenced, providing insights into how well they’re being demonstrated across teams.
  • Manager insights: Managers can see which values are most frequently demonstrated within their teams.

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Announcements to share updates and achievements​

Recognition plays an important role in maintaining team engagement and reinforcing company values. ClarityLoop makes it easy to share announcements about team achievements, important milestones, and company-wide updates.

How it works

  • Creating announcements: Announcements can be created quickly and shared across teams.
  • Highlighting company values: Announcements can be linked to company values to recognize behaviors that reflect the organization's principles.
  • Context for announcements: Relevant context can be attached so others can see the work behind the achievement.

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How these concepts work together​

ClarityLoop helps teams build a high-performance culture by turning everyday work into opportunities for growth. It does this by connecting feedback, conversations, goals, and insights into a continuous loop. Each part of the system plays a role in supporting meaningful development—without adding extra tasks or disrupting the flow of work.

The process starts with feedback and flows through conversations, objectives, growth pathways, and actionable insights to create a complete, real-time picture of team performance:

  1. Feedback as the foundation:: Everything starts with feedback—shared directly in the tools teams already use, like Slack, Jira, and GitHub. These continuous, contextual inputs capture the real moments that shape performance: achievements, learning opportunities, and challenges. AI then helps structure this feedback, highlighting strengths, growth areas, and how team members demonstrate company values.
  2. Insights to turn feedback into action:: Feedback alone isn’t enough; it needs to lead to action. ClarityLoop analyzes patterns in feedback and work activity to surface meaningful insights—like attrition risks, rising stars, and skill gaps. These insights help individuals, managers, and leaders focus their attention where it matters most, providing a data-informed foundation for performance conversations.
  3. 1:1 meetings to foster growth:: Insights flow naturally into 1:1 meetings, where development happens. ClarityLoop prepares meeting agendas by pulling in recent feedback, objectives, and growth signals, so conversations stay grounded in real work. Managers and team members can then discuss progress, identify blockers, and agree on next steps—without spending time manually gathering context.
  4. Objectives that connect work to goals:: The outcomes of feedback and 1:1s often translate into goals. ClarityLoop makes this easier by connecting objectives directly to work, tracking progress automatically, and offering AI-powered recommendations to help teams set goals that align with company priorities. This ensures that objectives aren’t abstract—they’re informed by real work and meaningful conversations.
  5. Career pathways as a guide for development:: Growth isn’t just about completing tasks; it’s about developing the skills and behaviors that matter. ClarityLoop allows teams to create clear, structured career pathways without the need for complex HR processes. As feedback and insights accumulate, they provide tangible evidence of growth, helping individuals see how their work contributes to their development and next steps.
  6. Values reinforced in everyday actions:: Core values aren’t effective when they’re only referenced occasionally. In ClarityLoop, feedback, announcements, and growth conversations can all be tied to company values—helping teams see how these principles show up in daily work. This keeps values relevant and visible, rather than abstract and disconnected from performance.
  7. Announcements to recognize and reinforce behaviors:: Recognition reinforces performance. ClarityLoop makes it easy to share announcements that highlight achievements and value-driven behaviors, helping to celebrate wins and model what success looks like in practice.

Together, these elements form a continuous performance loop:

  • Feedback provides the foundation.
  • Insights turn that feedback into meaningful patterns.
  • 1:1 meetings create space for conversations and coaching.
  • Objectives link these conversations to actionable goals.
  • Career pathways guide individual growth.
  • Values shape behaviors and priorities.
  • Announcements reinforce and celebrate achievements along the way.

By weaving these components into daily work, ClarityLoop helps teams grow, align, and perform—not through rigid, periodic reviews, but through ongoing, meaningful engagement with the work that matters most.

For next steps, visit the Getting Started Guide or explore our Integrations to connect ClarityLoop with your tools.