Subprocessors
ClarityLoop engages a small number of trusted third-party service providers ("Subprocessors") to support the delivery of our product. These partners may process Customer Personal Data in accordance with our Data Processing Addendum.
What is a Subprocessor?​
A Subprocessor is a third-party vendor that ClarityLoop contracts with to help operate the service and deliver core features, such as infrastructure, email delivery, or analytics. These vendors may process Customer Personal Data on our behalf.
For more on how we manage privacy and data handling, see our Privacy Practices.
How to get notified of updates​
To receive email notifications when ClarityLoop adds new Subprocessors, contact security@clarityloop.com with the subject line: Subscribe to Subprocessor Updates. We’ll notify you at least 10 business days in advance of any new additions.
Current Subprocessors​
Infrastructure​
We use these providers to host, process, and store customer data securely.
| Subprocessor | Purpose | Location |
|---|---|---|
| Google Cloud Platform (GCP) | Primary infrastructure and data storage | USA |
AI Providers​
Used to power AI-enhanced features in ClarityLoop (e.g., feedback calibration). Data is sent for inference only.
| Subprocessor | Purpose | Location |
|---|---|---|
| Azure OpenAI | AI model inference | USA |
| Google AI | AI model inference | USA |
Customer Communication Services​
Used to send notification emails and messages to users.
| Subprocessor | Purpose | Location |
|---|---|---|
| SendGrid | Transactional and notification email delivery | USA |
Developer & Operations Tooling​
Tools we use to build and operate ClarityLoop.
| Subprocessor | Purpose | Location |
|---|---|---|
| GitHub | Source control and CI/CD pipeline | USA |
What’s Not Included​
These tools do not process Customer Personal Data and are not considered Subprocessors:
- Collaboration tools used internally (e.g., Notion, Slack)
- CRM or marketing systems that are not connected to customer data
- Third-party integrations chosen and connected directly by the customer (e.g., Jira, GitHub, Slack for context links)
Last updated: March 24, 2025